Returns And Cancellation Policy
Once the order has been placed and Spartan Nutrition has generated an order confirmation number, the order CANNOT BE CANCELLED under any circumstances.
All cancellations are subject to a 50% cancellation fee. Orders in transit cannot be cancelled. Any order requiring special production cannot be cancelled.
No return of merchandise will be accepted without prior written consent and shipping instructions from Spartan Nutrition LLP. Unauthorized returns will not be accepted by Spartan Nutrition LLP.
Consent to return consignment, at no cost to Spartan Nutrition LLP., will be allowed only in exceptional cases at the discretion of the management.
A 50% handling charge will be deducted / charged on all products returned with prior consent.
No products may be returned until the client receives a Return Goods Authorization form and attaches the identifying label to the package for return to Spartan Nutrition LLP. No product shall be returned if the seal of the product is broken or the product lid is opened.
Products are not returnable after 15 days from the date of dispatch of the order.
Freight charges are non–refundable.
All return payments will be made in the same mode of payment that the customer has used to purchase the product. In case of Cash on Delivery, the order will not be cancelled in any circumstances.
All refund payments will be made in the same mode of payment that the customer has used to purchase the product. No refunds in case of cash on delivery.
Refund payments will be completed within 30 days.